Best Theatre Arts - Terms and Conditions
1 Introduction
1.1 This is where we set out the Terms and Conditions by which we agree to supply
services to you and/or your child
1.2 When you book or buy any service from us you agree that you will be bound by
these Terms and Conditions and it is your responsibility to ensure you are familiar
with them beforehand
1.3 We have complete discretion to modify, add to or remove any part of these
Terms and Conditions
1.4 Our current Terms and Conditions always appear on our Website and a copy is also
available on request
2 Definitions
2.1 In these Terms and Conditions ‘we’, ‘our’, ‘us’, ‘BTA’ refer to Best Theatre Arts
2.2 ‘Website’ refers to www.besttheatrearts.com
2.3 ‘Class’ refers to any activity run by us including
2.3.1 ‘Bestbeans’ – classes for children aged 3 months to 3 years
2.3.2 ‘First Class’ – term-time classes for children aged 4 years to 6 years
2.3.3 ‘Best’ – term-time classes for children aged 6 years to 16 years
2.3.4 ‘TheBYTE’ – term-time classes for young people in school year 9 and above
2.3.5 ‘The Feelgood Factor’ – classes for adults
2.3.6 ‘Academy’ – holiday courses for children aged 6 years to 16 years
2.3.7 ‘First Class Holiday’ – holiday courses for children aged 4 years to 6 years
2.3.8 ‘LAMDA classes’ – term time classes usually leading to an examination with
the London Academy of Music and Dramatic Art
2.4 ‘Sibling’ refers to a brother, sister, half brother or half sister, step brother or step
sister who is/are permanently resident at the same address as each other
2.5 ‘Information Pack’ refers to any information we may send out to you on request
3. Trial Session
3.1 We will offer you or your child a Trial Session in certain of our term time
classes provided that
3.1.1 we have a space available in the class you choose
3.1.2 your child will be a suitable age for the class
3.1.3 you/your child have/has not previously attended Best, which includes First
Class, Bestbeans, The Feelgood Factor, term-time or holiday classes or any
other classes run by us from time to time
3.2 You must have booked the Trial Session with us in advance and you
must have received confirmation of this from us by e-mail or letter
3.3 You must give us the trial fee, contact, medical and other information we require beforehand
to complete our Registration Form and you must check and sign this form before
the Trial Session begins
3.4 For the avoidance of doubt we do not offer Trial Sessions
3.4.1 to our Academy, First Class Holiday or LAMDA classes
3.4.2 to our other classes when to do so would, in our opinion, be disruptive to
a class
3.5 The Trial Session will consist of a two-week trial for the pro-rata price of one week
4. Payment
4.1 Details of our fees and valid methods of payment can be found in our current
Information Pack and also on the Website
4.2 Following a Trial Session, the balance of the term's fees is payable to reserve a space and before commencement
4.3 Payment for a place on an Academy, First Class Holiday or LAMDA class is due when
the booking is made
5. Discounts
5.1 You may claim a sibling discount for a younger child who
5.1.1 attends the same Bestbeans class at the same venue and day as an older
sibling or
5.1.2 attends First Class whilst the older sibling attends a First Class or
Best class or
5.1.3 attends the same Best class as an older sibling attends
5.2 We may, from time to time offer other limited discounts. In such circumstances you
may only claim one discount against the cost of a class or course
5.3. You must claim the discount at the time of booking
5.4. We reserve the right to amend or withdraw discounts at our discretion
6 Renewal and Notice
6.1 In the case of Best, First Class and TheBYTE classes
6.1.1 Half a term’s notice must be given, in writing, at or before half term, of a
child’s intention to leave at the end of that term, or half a term's fees
are payable in lieu of notice
6.1.2 There is no provision for a child to leave part way through a term
6.2 In the case of Bestbeans, The Feelgood Factor and LAMDA classes
6.2.1 four weeks before the end of term we will give you the opportunity to
renew for the following term
6.2.2 this priority booking period will be open for two weeks after which we will
assume you do not wish to continue/ you do not wish your child to
continue
6.3 Payment for all term time classes which are renewed or continued is due on the
penultimate week of the preceding term
7. Admittance
7.1 All our classes are designed to be enjoyed by every participant. We expect the
highest standards of behaviour from everyone concerned. So if we consider
7.1.1 the behaviour of any participant to be disruptive, violent or likely to
endanger other participants or BTA partners or staff or
7.1.2 your behaviour towards us or others connected to us, including other
participants, parents, partners or staff is inappropriate or likely to bring us
into disrepute we reserve the right to exclude you and/or your child from
participation in or attendance at any of our classes
7.2 In the event of exclusion no refunds will be given and we reserve the right to
pursue payment of any outstanding fees
8. Returns and Refunds
8.1 Refunds will be made in the form in which the original payment was made, except
cash, which will be refunded by cheque
8.2 We will make an administrative charge of £6.00 in respect of returned cheques
and unreasonably disputed credit card payments
8.3 Where a payment is returned we may exclude you/your child from classes, until
the returned payment is repaid and we reserve the right to pursue payment of any
outstanding fees
8.4 No refunds will be given
8.4.1 in the event of a cancellation of a class for any reason outside our
control (e.g. inclement weather). Where a class is cancelled we will
endeavour to run an extra class to make up the time at the earliest
convenient time / opportunity convenient to us
8.4.2 where you/your child misses a class
8.4.3 where you/your child is excluded from classes pursuant to clause 7
above
8.5 All deposits are non-refundable
8.6. If you have booked an Academy or a First Class Holiday and you wish to cancel
8.6.1. if you inform us in writing more than four weeks before the start of the
Academy or Holiday your payments will be refunded, minus a £50 administration charge
8.6.2 if you inform us four weeks or less before the start of the Academy or
Holiday you will forfeit the entire amount paid
8.7 If you have booked an Academy or a First Class Holiday and you wish to change to a
different Academy or First Class Holiday then, subject to availability and the payment
of any difference in fees and at our complete discretion, you may do so
9. Liability
9.1 Our classes are provided on an ‘as is’ basis, without warranties, conditions or
representations of any kind save as may be implied by law
9.2 BTA is not liable for death or personal injury to any participant at any of our classes,
or any activity related to us, except to the extent that such death or personal
injury is caused by the negligence or default of any of our partners or staff or any
other default on our part
9.3 BTA is not liable for loss of or damage to any personal property belonging to you or
your child except to the extent that such loss or damage is caused by the
negligence or default of any of our partners or staff or any other default on our part
9.4 Without prejudice to the other terms of this agreement, in no circumstances will
BTA be liable for
9.4.1 economic losses
9.4.2 loss of goodwill or reputation
9.4.3 any other special, indirect or consequential losses or
9.4.4 loss to third parties
9.5 Nothing in these Terms and Conditions is intended to exclude or restrict BTA’s
liability for anything which is precluded by the UK legislation from being thus
excluded or restricted
9.6 Subject as may otherwise be required by UK legislation, our total liability for any loss,
costs, damages or expenses or other liability shall not exceed the fees due for the
services provided
10. Miscellaneous
10.1 It is your responsibility to provide us with full details of any medical condition or
anything else that may be relevant to your/your child’s participation in a class and to
keep us informed if this situation should change. You must also provide us with such
further details as we may require
10.2 We may take photographs or film, video or audio recordings of classes, performances
and related activities that may be used for marketing and promotional purposes. If
you do not wish to be included/ you do not wish your child to be included in these
materials please let us know at the time of booking
10.3 These Terms and Conditions and any documents referred to herein form the entire
agreement between us in connection with your booking, purchase and enjoyment
of any of our services
10.4 A person who is not a party to these Terms and Conditions or any agreement of
which these Terms and Conditions form a part shall have no right under the
Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms
10.5 If on any occasion we do not enforce a right or provision of these Terms and
Conditions we shall not be deemed to have waived that right or provision
10.6 If any provision of this agreement is held to be invalid or unenforceable, such
provision shall be struck out and the remaining provisions shall remain in force and
effect
11 GOVERNING LAW AND JURISDICTION (Governing Law and Jurisdiction)
11.1 This Agreement will be governed by the laws of England and any user of the
Website hereby agrees to be bound exclusively by the jurisdiction of English courts
without reference to rules governing choice of laws
11.2 Our relationship with you is governed exclusively by English Law
